Privacy Policy

Privacy Policy

Effective Date: 29.07.2025

Eco Vacations ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services.

1. Information We Collect

  • Personal Information: Name, phone number, email address, ID documents (for bookings), and payment details.
  • Property Information: If you are a landlord or agent, we may collect property details and ownership documentation.
  • Usage Data: We collect data on how users interact with our website (e.g., pages visited, IP address, browser type) to improve performance and user experience.

2. How We Use Your Information

  • To process bookings and payments
  • To communicate regarding your reservations, property management, or service inquiries
  • To improve our website, marketing, and service offerings
  • To comply with DTCM and UAE regulations

3. Data Sharing

We do not sell or rent your data. We only share personal data with:

  • Payment processors
  • Government or regulatory bodies, if legally required
  • Trusted third-party service providers (e.g., housekeeping, maintenance) for operational needs

4. Data Protection

We implement appropriate technical and organizational measures to safeguard your data. All sensitive information is stored securely.

5. Your Rights

You may request to access, update, or delete your personal data at any time by contacting us at info@ecovacations.ae.

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